Job Title: Medical Services Manager
Reports To: Executive Director
Person Presently in Position:
Job Purpose: To supervise and oversee medical and nursing staff

Program Responsibilities:
Monitor patient care to ensure that patients receive quality and consistent care according to the Optimization and Ethical Standards

Oversee ordering of medical supplies

Communicate with Medical Director regarding current and changing policies, addressing any questions that may arise with Medical Staff and patients.

Miscellaneous Tasks: Oversee communication with Center for Disease Control for STD results, ultrasound equipment, maintenance issues, Medical Waste Dept. for proper waste disposal, communicate with Berks County Health, and assure that CLIA Waver is up to date.

Plan and facilitate mandatory medical staff meetings

Oversee medical office operations and ensure department remains within the allotted budget.

Perform nursing and sonography role as necessary

Maintain safe and clean working environment by implementing procedures, rules and regulations.

Monitor faxing of patient information and Medical follow-up calls

Maintain frequent communication with Executive Director to report ongoing MS information and to assure seamless interface and communication, as well as issues of personnel.

Maintain nursing guidelines by writing and updating policies and procedures

Personnel Responsibilities:

Provide leadership, supervision, and guidance to the medical staff in order to facilitate a team atmosphere- setting clear guidelines for staff interactions with fellow staff members and with patients and their visitors. When needed, personnel issues will be addressed to promote a productive and supportive work environment.

Act as liaison between senior staff and medical staff

Along with Executive Director, Interview and hire new medical personnel.

Maintain nursing staff by recruiting, orienting and training nurses and sonographers

Organize and monitor monthly employee schedule

Hold department training sessions as necessary

Perform yearly reviews with medical staff

Enforce adherence to the state board of nursing and state nurse practice act requirements, including BLS (Basic Life Support.)

Audit patient and department records for quality control

Fiscal Responsibilities:

Oversee and help design budget for medical department

Community Responsibilities:

Attend community functions as required by Executive Director

Other Responsibilities:

Attend staff and volunteer meetings as required

Assist at Fundraising Events

Attend All-Staff events as required

Assist with Patient Helpline as Required

For application and reference forms: https://lifelineofberks.org/make-a-difference/join-our-team/medical-services-manager/

Qualifications:

RN required
Good people skills
Good organizational skills
Fulfil the requirements located on the Lifeline of Berks County Pregnancy Center application

Lifeline of Berks County, Inc.(dba NorthStar Women's Center)

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Medical Services Manager