Company Description All Saints Catholic School of Kenosha, Inc. is a Pre-K through Grade 8 Catholic school serving nearly 400 students in the Kenosha area. Faculty and staff are committed to a faith-based mission, teaching children in a rigorous academic environment. Faculty and staff members work collaboratively to nurture each student’s intellectual, faith, and social development in a supportive community.
Role Description The Technology Support Assistant is a part-time (12-15 hrs/week), on-site role located in Kenosha, WI. This role is responsible for providing day-to-day technical support to faculty, staff, and students, including basic troubleshooting of hardware, software, classroom devices, and network connectivity. The Technology Support Assistant helps set up and maintain computers, tablets, projectors, and other instructional technology, and assists with user account access and password resets. The role also includes documenting support requests, maintaining an organized inventory of technology equipment, and communicating issues or needs to the school’s IT leadership. The position supports a learning-focused environment by ensuring technology resources are functional, safe, and ready for classroom use.
Qualifications
- Strong Technology skills, including familiarity with common operating systems, basic networking concepts, and standard educational technology tools.
- Effective Troubleshooting abilities to diagnose and resolve routine hardware and software issues in a school environment.
- Clear and professional Communication skills for interacting with students, educators, and administrators with varying levels of technical knowledge.
- Basic knowledge of classroom technology (such as interactive whiteboards, projectors, and student devices) or willingness to learn quickly.
- Previous experience in an educational or customer support environment is preferred.
- High school diploma or equivalent required; relevant coursework or certifications in IT or computer support are a plus.
